Privacy

1. Information We Collect

We collect only the information necessary to help you find a home, respond to your enquiries, and keep Efie running smoothly. This may include:

• Contact Information: name, email address, and phone number provided through enquiry forms or direct correspondence.

• Usage Analytics: non-identifiable data such as page views, time spent on a listing, and device type, collected through standard website analytics.[Analytics Tool, e.g., Google Analytics/Plausible].

• Listing Preferences: searches, saved listings, and filters you use while browsing, so we can show you relevant properties.

• Communication Records: information shared with our advisors by email, phone, or messaging platform.

2. How We Use Your Information

Collected data is used to support your home search and our services, including:

• Responding to enquiries about a listing or scheduling a viewing.

• Connecting you with the right Efie advisor for your search.

• Improving the site and understanding how visitors browse listings.

• Sharing occasional updates about new listings, if you have opted in. Efie does not sell, rent, or distribute your data to third-party marketing lists.

3. Data Storage and Security

Personal data is stored within secure, access-controlled systems and is accessible only to authorized Efie staff. Listing enquiries and client files are archived securely for reference. We use industry-standard hosting and analytics platforms to manage and protect your information.

4. Third-Party Integrations

We use trusted third-party tools to support our services. These may include:

• Analytics: to understand site traffic and how visitors browse listings.

• Maps and Location Services: to display neighbourhood and listing locations.

• Communication Platforms: to manage enquiries and advisor messaging. These providers have their own privacy policies. We do not share personal information with these tools beyond what is required to respond to your enquiry.

5. Cookie Policy

We use essential cookies to understand how visitors interact with our website and listings. These do not identify you personally. You may disable cookies through your browser settings at any time.

6. Your Rights

You have the following rights regarding your personal data:

• The right to access the data we hold about you.

• The right to request a copy of your data.

• The right to request the deletion of your data.

• The right to opt out of future communications. To exercise these rights, contact us at hello@efie.com.

7. Data Retention

• Buyers and Sellers: enquiry details and listing files are retained for the length of our engagement and for a reasonable period afterward for record keeping.

• General Enquiries: details from enquiries that do not lead to an engagement are typically deleted after 12 months.

8. Policy Updates

This policy may be updated periodically to reflect changes in our practices. Updates will be posted on this page with a revised “Last Updated” date.

Last Updated: August 2026